Terms Conditions

Terms and Conditions

You are reminded that, as regards the provision of accommodation services, in accordance with Article L 121-20-4 of the Consumer Code, you do not have the right of withdrawal provided for in Article L 121- 20-12 of the Consumer Code GENERAL CONDITIONS OF BOOKING AT THE B & B MY ART HOUSE Article 1 B & B MY ART HOUSE is committed to ensuring personally the reception of the residents, tenants, in stay of holidays as in professional stay, with all the desirable attentions making it possible to facilitate their stay and the knowledge of the area. Article 2 Conclusion of the contract: The reservation becomes effective upon payment of the entire stay. The payment is equivalent to the acceptance of the general conditions. Article 3 Payment for services or repairs purchased on site can be made by credit card or cashArticle 4 (cancellation conditions) FOR RESERVATIONS MADE ON BOOKING.COM AND OTHER EXTERNAL SITES, PLEASE REFER TO THE SPECIFIC TERMS OF CANCELLATION INDICATED ON THEIR WEBSITE THE FOLLOWING TERMS OF CANCELLATION ARE VALID ONLY FOR RESERVATIONS MADE ON OUR WEBSITE Cancellation by the guest: Due to the capacity of our Bed & Breakfast and the care that we bring to your home, any cancellation affects us significantly. a) Free cancellation until 72h before the day of arrival. (for example, in the case of a reservation for a Wednesday, the cancellation is free until Saturday midnight) b) If the cancellation occurs less than 72 hours before the day of the beginning of the stay, the full payment of the stay remains acquired at the establishment c) If the customer does not show up before 6 pm on the day of arrival, and not having informed of the delay, B & B MY ART HOUSE can dispose of its rooms of hosts. The payment of one night remains acquired to the owner and the totality of the stay is due less the nights which could be re-rented. In case of no show, cancellation after arrival, the price corresponding to the cost of the accommodation remains fully acquired at the B & B MY ART HOUSE minus the nights that could be re-rented. d) In case of shortened stay compared to the reservation initially envisaged, the price corresponding to the cost of the accommodation initially envisaged remains entirely acquired with the B & B MY ART HOUSE e) In case of long stays, we recommend that you take out cancellation insurance Attention: for reservations made for 2 or 3 bedrooms, or for 3 nights and more cancellation must occur at least one week before the day of arrival. In case of cancellation less than a week before the 1st day of the reservation, the payment of 50% of the total stay remains acquired at the establishment. Your cancellation request must be made in writing using the contact form from our online booking site. Phone requests will not be accepted.Article 5 Cancellation by B & B MY ART HOUSE: When, before the beginning of the stay, the owner cancels the stay, he must inform the customer and ensure that the message has been received by the customer. The customer without prejudging recourse for compensation for any damage suffered, will be refunded immediately sums paid. Article 6 Arrival: The client must appear on the specified day and at the times mentioned on the site. In case of late or delayed arrival, the customer must inform the owner. Article 7 Departures: Departures take place before 09h on weekdays and 10h on Saturdays, Sundays and public holidays Article 8 Use of the premises: The client must respect the peacefulness of the premises with respect to the nuisances related to noise (voice, television, ..) between 22h and 06h and make use according to their destination. He is committed to making the rooms in good condition. In case of damage, the customer agrees to reimburse the costs incurred. The rooms are non-smoking.Article 9 We reserve the right to change your room selection for a room of the same category or higher, if necessary. Article 10 Capacity: The reservation is made for a specific number of people. If the number of guests exceeds this number, B & B MY ART HOUSE is able to refuse additional guests without canceling the reservation. Article 11 Animals: Our friends the animals can not be admitted. In case of non-respect of this clause by the customer, B & B MY ART HOUSE will refuse the animals. This refusal can not be considered in any way as a modification or a reservation break at the initiative of B & B MY ART HOUSE, so that in case of departure of the customer, no refund can be considered. We do not keep the details of customers' credit cards after payment has been made.